HCL Technologies to expedite digital transformation of Royal DSM

HCL Technologies has entered into a multi-year deal with Dutch science-based company Royal DSM for driving the modernization of the latter’s core IT business systems and their move to a product-based IT operating model.

By adopting a cloud-first strategy, agile delivery, and next-generation security and network practice, the Indian IT services company plans to help expedite the digital transformation of DSM. For this, HCL Technologies will aim to create a group-wide digital work environment that is seamlessly connected to support the sustainable efforts in product innovation and growth ambitions of DSM.

Ipek Ozsuer — DSM Chief Digital Officer said: “To underpin DSM’s strategy and our purpose to improve the health of people and the planet, we are in the midst of a digital transformation so that we can better serve our customers.

“We wanted to transition from a multi-vendor landscape and work with a sole integration partner that has the deep expertise to help drive our digital ambitions. HCL shares DSM’s values in placing sustainability at the heart of our digital roadmap, making them an ideal transformation partner.”

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HCL Technologies to expedite digital transformation of Royal DSM
HCL Technologies to expedite digital transformation of Royal DSM. Photo courtesy of Koninklijke DSM N.V./Wikipedia.org.

HCL Technologies said that its Fenix 2.0 digital execution framework will bring in best practices and fast track transformation at scale across the business units and product lines of the Dutch firm. By harnessing next-generation automation and analytics, the Indian It firm intends to improve IT service delivery for nearly 18,000 end users across 200 sites in 50 plus countries.

Ashish Kumar Gupta — HCL Technologies Europe and Africa Chief Growth Officer said: “We’re delighted DSM chose HCL to support its digital transformation.

“DSM is a pioneer in responsible business and led by a purpose that is very much aligned with HCL’s own culture, values, and commitment supporting our global communities. This engagement is a testament to our successful track record in working closely with clients to support digital transformation across their business.”

HCL Technologies has entered into a multi-year deal with Dutch science-based company Royal DSM for driving the modernization of the latter’s core IT business systems and move to a product-based IT operating model.

By adopting a cloud-first strategy, agile delivery, and next-generation security and network practice, the Indian IT services company plans to help expedite the digital transformation of DSM. For this, HCL Technologies will aim to create a group-wide digital work environment that is seamlessly connected to support the sustainable efforts in product innovation and growth ambitions of DSM.

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Ipek Ozsuer — DSM Chief Digital Officer said: “To underpin DSM’s strategy and our purpose to improve the health of people and the planet, we are in the midst of a digital transformation so that we can better serve our customers.

“We wanted to transition from a multi-vendor landscape and work with a sole integration partner that has the deep expertise to help drive our digital ambitions. HCL shares DSM’s values in placing sustainability at the heart of our digital roadmap, making them an ideal transformation partner.”

HCL Technologies said that its Fenix 2.0 digital execution framework will bring in best practices and fast track transformation at scale across the business units and product lines of the Dutch firm. By harnessing next-generation automation and analytics, the Indian It firm intends to improve IT service delivery for nearly 18,000 end users across 200 sites in 50 plus countries.

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Ashish Kumar Gupta — HCL Technologies Europe and Africa Chief Growth Officer said: “We’re delighted DSM chose HCL to support its digital transformation.

“DSM is a pioneer in responsible business and led by a purpose that is very much aligned with HCL’s own culture, values, and commitment supporting our global communities. This engagement is a testament to our successful track record in working closely with clients to support digital transformation across their business.”


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