Datamatics Global Services said that it has implemented Datamatics TruBot, a robotics process automation (RPA) solution, at Western Bainoona Group (WBG), an engineering and construction company in the Middle East and Africa (MEA) region.

The Indian company said that the implementation saw digitizing four key processes during the first stage of RPA alongside the implementation of Internet of Things (IoT) for data and payment processing flow that is seamless and error-free.

Datamatics Global Services said that as part of the automation initiative, the company and its partner — SAISOFT ITC, an IT services company based in the UAE, automated end-to-end fleet payment processing for Western Bainoona Group.

Mitul Mehta — Datamatics Global Services Marketing and Communications SVP said: “WBG is a pioneer in digital transformation in its industry, and we are excited to partner with Saisoft to enable WBG to achieve their digital transformation goals.”

According to the Indian firm, Western Bainoona Group in the past had faced various challenges because of slow, manual processing of the documents. The challenges included delays in payment, payment processing errors, and high turn-around time, which is said to have affected the company’s overall efficiency of the corresponding processes.

Mohamd Skafi — Director of IT at Western Bainoona Group said: “WBG is aiming to be a pioneer in driving digital transformation in the Infrastructure & construction contracting industry in the Middle East. This industry vertical has been executing processes manually using a traditional approach.

“Having the right technology and partner was a key factor in our decision. We are very happy to select Datamatics TruBot and Saisoft as our partners in the digital transformation journey.”

Datamatics Global Services said that its flagship RPA product — Datamatics TruBot enabled the users at Western Bainoona Group to quickly track and access documents. This led to quicker payment processing and better use of the existing human resources for increased employee and customer satisfaction.

  Datamatics Global Services, Datamatics TruBot, India, Mitul Mehta, Mohamd Skafi, robotics process automation, SAISOFT ITC, Western Bainoona Group