AWS introduces next-generation security incident response service

Amazon Web Services (AWS) has officially launched AWS Security Incident Response, a new service designed to help organisations prepare for, respond to, and recover from cybersecurity incidents. With security challenges becoming increasingly complex, security incident response has evolved into a critical function for organisations. This service provides robust tools that combine automation, centralised management, and expert security support to address incidents quickly and effectively.

Revolutionising cybersecurity incident management with automation

AWS Security Incident Response transforms how organisations handle cybersecurity incident management. By integrating with detection tools such as Amazon GuardDuty and third-party systems through AWS Security Hub, it automates the triage of alerts. This approach prioritises critical security findings, reducing noise from lower-priority alerts and enabling teams to focus on immediate threats.

The platform also offers tools to simplify incident management solutions, including centralised dashboards, automated notification systems, and collaboration features like video conferencing and secure messaging. By automating routine tasks, AWS Security Incident Response empowers security professionals to concentrate on more strategic aspects of security incident response, ensuring faster recovery and better outcomes.

Real-time monitoring of incidents allows teams to track metrics such as mean time to resolution and the number of triaged events. These capabilities provide unparalleled transparency into the incident management solutions deployed by organisations, making it a must-have for modern cybersecurity frameworks.

Boosting incident response with expert security support

Understanding the complexities of handling cybersecurity incidents, AWS offers expert security support through the AWS Customer Incident Response Team (CIRT). This 24/7 resource enables businesses to navigate incidents such as ransomware attacks or data breaches with professional guidance. The team can assist with containment, investigation, and recovery, addressing even the most challenging scenarios.

In addition, AWS Security Incident Response ensures compatibility with third-party providers, giving organisations the flexibility to incorporate their preferred incident response tools. This integration capability is particularly valuable for businesses with unique needs, ensuring their cybersecurity incident management processes are customised and effective.

Global reach and simplified onboarding

AWS has made the onboarding process for its new service remarkably straightforward. By leveraging AWS Security Hub and AWS Organizations, companies can centralise their security incident response efforts across multiple accounts. Customers can also configure permissions that allow the service to take automated containment actions, minimising damage and accelerating recovery.

The service is now available in 12 AWS Regions, including US East (N. Virginia, Ohio), US West (Oregon), Asia Pacific (Seoul, Singapore, Sydney, Tokyo), Canada (Central), and Europe (Frankfurt, Ireland, London, Stockholm). This global rollout ensures that businesses worldwide can adopt advanced incident management solutions with ease.

Measuring performance and improving recovery

AWS Security Incident Response is more than a tool for handling active incidents—it also provides insights that help organisations refine their cybersecurity incident management over time. By tracking metrics like the number of triaged alerts, case resolution times, and mean time to resolution, companies can optimise their processes. This data-driven approach allows businesses to continuously enhance their incident response tools and ensure a stronger security posture.

With its integration of automated threat detection, centralised management, and expert security support, AWS Security Incident Response stands out as a comprehensive platform. Organisations can now handle security challenges more efficiently, minimising disruptions and ensuring rapid recovery.