Appian and Amazon Web Services forge collaboration to enhance AI in business processes

Appian (Nasdaq: APPN) has entered a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to make generative artificial intelligence (AI) more accessible to enterprise business processes. This significant collaboration aims to integrate Appian’s advanced AI capabilities and data fabric with the powerful large language models (LLMs) offered by Amazon Bedrock and machine learning tools from Amazon SageMaker.

Appian plans to deploy substantial resources to explore innovative ways to blend its native AI functions with Amazon’s AI technologies. Amazon Bedrock, a fully managed service, provides access to foundational models from top AI firms via a single API, ensuring the security, privacy, and responsible use of AI. Amazon SageMaker offers comprehensive tools for building, training, and deploying ML models across various applications, all within a managed environment.

One of the critical aspects of this partnership is Appian’s commitment to a private AI approach, which allows enterprises to maintain control over their data and prevent its use in training publicly accessible models. This initiative addresses the urgent needs of industries that operate under strict regulations and require high security for their data.

Appian and AWS are collaborating to integrate advanced AI technologies into enterprise business processes, ensuring data security and operational efficiency.

Michael Beckley, CTO at Appian, highlighted the strategic importance of the collaboration: “The AI economy is here and it will quickly create a strong competitive advantage for organizations that know how to use it. Enterprises that upgrade their core business processes with AI and Appian’s data-driven insights will thrive while those that fail to do so will lose control of their data and their future.”

Appian’s AI Skill Designer and its low-code AI process platform enable businesses to easily integrate AI into their operations without the need for extensive data science expertise. Matt Richard, CIO at LiUNA, attested to the benefits: “The Appian AI Skill Designer helps us get real value from AI without needing a team of data scientists to figure it out. The no-code design made it quick and easy for our developers to incorporate AI into our existing applications.”

The partnership allows Appian to utilize Amazon Bedrock within customer compliance boundaries, customizing models to ensure that sensitive data remains secure. Simultaneously, Amazon SageMaker enables the creation and tuning of proprietary AI models, enhancing the accuracy and relevance of AI applications tailored to specific business needs.

Chris Grusz, Managing Director of Technology Partnerships at AWS, emphasized the importance of security and privacy, stating, “This collaboration between AWS and Appian helps customers streamline mission-critical business processes confidently by leveraging AI and machine learning in a secure and compliant manner.” This partnership is poised to set a new standard in the integration of AI into business processes, offering a significant competitive advantage to enterprises that embrace these technologies.