Ant Group expands AI Healthcare offerings amid growing demand for digital medical solutions

Ant Group has unveiled major enhancements to its healthcare AI solutions, reinforcing its commitment to digital healthcare transformation. These innovations include cutting-edge AI-powered tools designed to support hospitals, doctors, and individual users by optimising operations, improving diagnostic accuracy, and expanding access to personalised health services. With hospitals increasingly integrating AI-driven solutions, Ant Group’s latest developments aim to reshape medical efficiency in China.

At the forefront of this initiative is the deployment of All-in-One Large Model Machines for Healthcare, a sophisticated AI infrastructure that enables hospitals to run large AI models securely on-premises. The system has already been implemented in several leading hospitals across Beijing, Shanghai, Hangzhou, and Ningbo. By harnessing Ant Group’s expertise in artificial intelligence, these institutions can improve clinical workflows, enhance data security, and streamline patient interactions.

The company’s healthcare AI solutions are built on advanced foundation models, including DeepSeek R1/V3, Alibaba’s Qwen, and Ant Group’s proprietary BaiLing model. These platforms leverage advanced medical reasoning and multimodal interaction capabilities, placing them at the cutting edge of AI-driven healthcare. Their success is reflected in high rankings in the MedBench evaluation, where Ant Group’s AI systems have consistently performed at the top across medical knowledge Q&A assessments.

How Do AI-Powered Doctor Assistants Improve Medical Research and Patient Care?

The introduction of AI-powered tools in healthcare is reshaping the way medical professionals engage with research and patient management. Ant Group’s acquisition of Haodf, a leading online healthcare platform, in January 2025, has accelerated these efforts. This strategic move has facilitated the integration of AI into digital healthcare services, particularly through the enhancement of the AI Doctor Assistant, a tool designed to support doctors in managing patient care and conducting medical research.

With this latest upgrade, the AI Doctor Assistant now enables doctors to access scientific research more efficiently by leveraging DeepSeek’s AI-driven capabilities. The system helps medical professionals rapidly locate relevant research articles, synthesise information, and generate comprehensive summaries to aid decision-making. By integrating patient records and medical reports, the tool also assists in AI-powered diagnoses, ensuring that doctors have access to data-driven insights grounded in peer-reviewed studies.

Beyond research, this AI solution plays a vital role in patient education. By simplifying complex medical concepts, the assistant enables doctors to communicate more effectively with patients, fostering a better understanding of treatment options and disease management. This AI integration marks a significant advancement in how digital tools support medical professionals in both research and patient engagement.

What Are the Latest Upgrades to AI Healthcare Manager for Personalised Medical Assistance?

As personalised healthcare gains momentum, AI-driven health assistants are becoming an integral part of patient engagement. Ant Group’s AI Healthcare Manager, launched in September 2024 within the Alipay app, represents a key development in this area. Designed to provide users with direct access to essential medical services, the platform has already facilitated over 40 million interactions since its inception.

The latest enhancements introduce expanded capabilities, including AI-driven self-detection tools for health monitoring and in-depth medical report analysis. By leveraging natural language processing and advanced diagnostics, the AI Healthcare Manager offers personalised health insights, helping users make informed decisions about their well-being. These upgrades aim to address the growing demand for accessible, real-time health guidance, reducing the strain on traditional healthcare facilities while empowering individuals with AI-driven medical advice.

Ant Group’s AI advancements extend to medical insurance accessibility as well. Through collaborations with local healthcare providers, the company has contributed to the development of Yibaoer, an AI-driven agent that assists users with medical insurance inquiries. By streamlining complex processes, this solution enhances efficiency and simplifies access to essential healthcare benefits.

How Is Ant Group Transforming Insurance and Digital Healthcare Services?

Ant Group’s impact on healthcare extends beyond AI-driven medical tools, with its online insurance brokerage platform, Ant Insurance, playing a pivotal role in modernising insurance claims processing. In 2024, insurers in China processed over 7.25 million health claims through the platform, reflecting a 55% year-over-year increase. This surge in claim processing efficiency underscores the role of AI in enhancing insurance services, making healthcare coverage more accessible and streamlined for users.

Further supporting China’s digital healthcare infrastructure, Ant Group has contributed to the widespread adoption of the Medical Insurance Code, an electronic certificate that eliminates the need for physical insurance cards. By the end of 2024, over 700 million users had activated their e-certificates via Alipay, enabling seamless access to healthcare services across hospitals and pharmacies. This initiative aligns with China’s broader push toward digitalisation in public health services, demonstrating the growing role of AI in improving administrative efficiency.

What’s Next for AI-Powered Healthcare in China?

Since 2014, Ant Group has played a central role in advancing China’s digital healthcare landscape, developing AI-driven technologies to meet the evolving needs of hospitals, medical professionals, and insurers. By continuously refining its healthcare AI solutions, the company is addressing key challenges in the industry, from operational inefficiencies in hospitals to the rising demand for personalised health services.

As AI adoption in healthcare accelerates, Ant Group remains at the forefront of innovation, driving advancements that improve accessibility, efficiency, and security in medical services. With AI integration reshaping how hospitals operate and how individuals manage their health, the latest upgrades solidify Ant Group’s position as a leading force in the future of digital healthcare.