Tata Consultancy Services launches TCS AI WisdomNext to drive generative AI adoption

Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has introduced TCS AI WisdomNext, an innovative platform that integrates multiple Generative Artificial Intelligence (GenAI) services into a single interface. This cutting-edge platform is engineered to facilitate rapid adoption of next-generation technologies at scale, efficiently and within regulatory frameworks, marking a significant advancement in the realm of artificial intelligence.

Simplifying the Adoption of GenAI Technologies

TCS AI WisdomNext is designed to eliminate the barriers that typically hinder the development and deployment of business solutions using GenAI. By allowing real-time experimentation across various vendor, internal, and open-source large language model (LLM) platforms, it provides a versatile and user-friendly environment for businesses to innovate and refine their technological applications.

Strategic Impact on Business Transformation

The introduction of TCS AI WisdomNext addresses a crucial market need: the complexity involved in selecting and deploying foundational models for AI applications. According to TCS’ AI for Business Study, while executives recognize the positive impact of AI, many are uncertain about the path to effective transformation. TCS AI WisdomNext simplifies this process, helping businesses choose the right models and accelerate the design of new business solutions with GenAI tools. Additionally, it enables the reuse of pre-existing components, significantly speeding up the development cycle.

Enhancing Business Solutions Across Industries

During its initial testing phase, TCS AI WisdomNext has already demonstrated significant benefits. For instance, it has been used to enhance sales processes for an outdoor advertising company in the US through real-time inventory availability and integrated quote generation. It has also improved productivity for a leading American insurance provider by optimizing their application migration and modernization lifecycle, and it has enhanced customer experience for a major bank in the UK with a smart mortgage assistant.

Executive Insights on GenAI’s Potential

Siva Ganesan, Head of the AI.Cloud Unit at TCS, highlighted the platform’s strategic advantages, stating, “TCS AI WisdomNext helps our customers unlock the full potential of their data, drive greater business innovation and efficiency, and gain a competitive edge.” Similarly, Scott Kessler, Executive Vice President and Chief Information Officer at Northeast Shared Services, emphasized the platform’s role in enhancing organizational knowledge and efficiency.

Features and Capabilities of TCS AI WisdomNext

TCS AI WisdomNext boasts several innovative features, including:

– Preconfigured industry solution blueprints.

– Intelligent ‘evaluator bots’ that help organizations compare GenAI models and technology stacks.

– Optimized scenarios for reducing GenAI running costs.

– Centralized governance with built-in guardrails for compliance and best practices.

– Seamless portability across different cloud platforms and GenAI ecosystems.

– Capabilities for building hyper-personalized customer experiences.

Vision for the Future of GenAI

R “Ray” Wang, CEO and Principal Analyst at Constellation Research, commended the platform, noting, “The service providers that thoughtfully invest in GenAI and help clients transform, navigate, and experience the world of GenAI with security and ethical guardrails at its core will be the technology partners that customers trust to deliver on the promises of GenAI.”