Wipro wins IT & business transformation contract from Aeroports de Montreal

Aeroports de Montreal (ADM), the operator of the YUL Montreal-Trudeau International Airport (YUL) in Montreal, Canada, has awarded a five-year IT and business transformation contract to Indian IT company Wipro.

Apart from operating the third largest airport in Canada, Aeroports de Montreal, which is the airport authority for the Greater Montreal area, operates the YMX International Aerocity of Mirabel.

Wipro provides end-to-end solutions such as strategy, IT, operations, and digital services that enable airports to boost their revenue, improve passenger experience, enhance operational efficiency and transform IT operations. The Indian IT company claims to have proven expertise in digital airport and smart airport frameworks, essential airport services, and airport solutions.

Aéroports de Montréal Selects Wipro as IT and Business Transformation Partner. Photo courtesy of Aeroport de Montréal/Wikipedia.org.

N S Bala – President of Energy, Natural Resources, Utilities & Construction Strategic Business Unit of Wipro said: “We are delighted to be selected as ADM’s strategic IT and business transformation partner and look forward to supporting them in their digital endeavors and strengthening the customer-centricity of their business.

“Our digital capabilities and extensive experience in working with some of the biggest airports in the world positions us well for this engagement. This partnership is a testament to the value we bring to the airports industry and our growing footprint in Canada, a strategic market for us.”

The partnership between Aeroports de Montreal and Wipro is expected to transform the former’s airport operations through the of the Indian IT firm’s integrated service delivery model, airport domain expertise, and hyper-automation powered by the Wipro HOLMES artificial intelligence platform.

Furthermore, the partnership will create operational excellence, improve user experience, accelerate the transformation of business processes and promote innovation at Aeroports de Montreal by exploiting technologies like AI, cloud, analytics, IoT, Augmented Reality (AR), Virtual Reality (VR), and drones.

The contract will also provide ready-to-deploy digital airport assets, facilitated by an ASQ-driven framework, to help the Montreal airport authority area realize its vision of making the Montreal-Trudeau International Airport a global leader when it comes to passenger experience and airport operations.

Ginette Maille – Vice President, Finance and Administration and Chief Financial Officer of Aeroports de Montreal said: “YUL is experiencing strong and sustained growth in passenger traffic. In that context, technology will be used as a key enabler in improving operational efficiency and passenger experience.

“The digital evolution that will take place in collaboration with Wipro will allow us to offer services that are even more effective in meeting the needs of travellers. This partnership will also enable ADM to benefit from Wipro’s technological expertise gained through its work with many other international airports.”