Wipro bolsters IT services for Close Brothers, aiming for comprehensive technology transformation
In a significant development in the technology consulting sector, Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) has expanded its strategic partnership with Close Brothers, a leading UK merchant banking group. Announced last July, this collaboration is set to enhance the technology delivery and transformation for Close Brothers, emphasizing the creation of a digitally-enabled, modern, and agile IT environment that is secure, resilient, and sustainable.
Strategic IT Transformation to Enhance Customer and Employee Experience
Wipro Limited, a prominent global technology services and consulting company, is now playing a crucial role in the ongoing Technology Transformation Programme initiated by Close Brothers in 2023. This programme is designed to deliver outstanding customer and employee experiences, which are central to Close Brothers’ relationship-based business model.
Details of the Multi-Year Agreement
Under the multi-year agreement, Wipro will implement a flexible target operating model that optimally balances autonomy and efficiency. The services provided will include service desk, end-user computing, application development and maintenance, cloud operations, and IT infrastructure management. These integrated IT services are intended to improve synergies within Close Brothers’ IT landscape, thereby enhancing business agility and operational productivity.
Executive Insights on the Partnership
Simon Jacobs, Group Chief Operating Officer at Close Brothers, highlighted the value of Wipro’s role: “Wipro’s extensive transformation knowledge and experience is invaluable as we work to streamline our processes and IT ecosystems. With their support, we will become a more agile, and a more efficient partner to our customers.” Yogesh Sholapurkar, Bank Chief Information Officer at Close Brothers, also expressed satisfaction with the partnership, citing Wipro’s proven track record and cultural alignment as key factors in their selection.
Omkar Nisal, UKI Managing Director at Wipro Limited, shared his enthusiasm about the collaboration: “We’re delighted to have been selected by Close Brothers to help them on their growth journey and to support them in enabling technology transformation and delivering further business value.”
Close Brothers Group: A Snapshot
Close Brothers Group plc, listed on the London Stock Exchange and a constituent of the FTSE 250, employs approximately 4,000 people, primarily in the United Kingdom and Ireland. The group provides a range of services including lending, deposit taking, wealth management, and securities trading.