Wipro and Desjardins forge strategic partnership to revolutionize credit solutions

In a significant development poised to transform the landscape of credit solutions, Wipro Limited, a front-runner in technology services and consulting, has announced its selection by Desjardins to revamp their credit services for members and clients. At the heart of this initiative is the integration of Desjardins’ diverse in-house and legacy systems into a unified platform using Wipro Gallagher Solutions’ (WGS) flagship NetOxygen solution. This strategic move is expected to not only enhance customer experiences but also yield considerable efficiency gains and cost savings.

The collaboration between Wipro Limited and Desjardins marks a pivotal moment in the financial sector, showcasing a shared commitment to leveraging cutting-edge digital capabilities to simplify and enrich the lending process. The NetOxygen Loan Origination System (LOS), renowned for its cloud-based, innovative approach to loan origination, is set to play a critical role in achieving this vision. By consolidating all Loan Origination Systems onto a single platform, the partnership aims to provide Desjardins’ members and clients with an accessible, digital lending experience that is both convenient and available across various devices at any time.

Kim Watson, President & Managing Director of Wipro Solutions Canada Limited, expressed enthusiasm about the transformative potential of the project, emphasizing the advanced digital capabilities of NetOxygen in reshaping the future of lending services. Watson highlighted the initiative’s alignment with Wipro’s ambition to simplify operations and enhance service delivery for Desjardins, thereby setting new standards in the consumer banking sector.

Echoing this sentiment, Nathalie Larue, Executive Vice-President of Personal Services at Desjardins Group, reaffirmed the organization’s dedication to evolving with the needs of its members and clients. Larue cited the NetOxygen solution’s perfect alignment with Desjardins’ vision, heralding Wipro as the ideal strategic partner in this significant journey of transformation.

This partnership is not just about technological integration but signifies a step forward in providing more efficient and user-friendly banking solutions that prioritize customer experience and operational excellence. Through automation, the initiative aims to alleviate operational tasks, allowing Desjardins employees to focus more on advisory services and manage complex transactions more effectively.

The collaboration between Wipro Limited and Desjardins underscores a shared vision for innovation in the financial services industry, setting a benchmark for how technology can be harnessed to meet evolving customer needs and streamline banking services for the future.

The strategic partnership between Wipro Limited and Desjardins is a testament to the transformative power of technology in the financial sector. By integrating digital solutions such as the NetOxygen LOS into traditional banking operations, the initiative is set to redefine the consumer lending experience, making it more efficient, accessible, and customer-centric. This collaboration not only highlights the importance of innovation in staying competitive but also reflects a forward-thinking approach to addressing the challenges and opportunities in the digital age.