In a significant move to enhance its 5G network, TPG Telecom has rolled out new automated software features, designed to boost security, resilience, and reliability for its mobile customers. This advancement, achieved in collaboration with Ericsson, introduces an automated In-Service Software Upgrade (ISSU) capability within Ericsson’s dual-mode 5G Core. The deal, focusing on leveraging automation for software updates, marks a pivotal development in network management and performance, with a notable improvement in the speed and stability of service delivery.

The implementation of ISSU by TPG Telecom signifies a major leap in the telco’s digital transformation journey, emphasizing the company’s commitment to building a leading-edge mobile network in Australia. This new architectural approach enables TPG Telecom to rapidly deploy updates and enhancements across its network, ensuring customers experience fewer disruptions and enhanced network performance. The upgrade not only facilitates a 70% faster software upgrade execution time compared to traditional methods but also reduces the dependency on external suppliers during the upgrade process.

Clinton Fick, TPG Telecom General Manager Core Network Applications, highlighted the importance of this milestone, stating, “This marks a significant milestone for TPG Telecom’s digital transformation journey, as we continue to build Australia’s most innovative and advanced mobile network. By harnessing new and innovative automation technologies we can improve network performance and customer experience, while also boosting security and reliability.”

Emilio Romeo, Head of Ericsson Australia & New Zealand, echoed this sentiment, expressing enthusiasm for the collaboration and the strides it represents in network agility and efficiency.

For TPG Telecom’s customers, the benefits of this upgrade are manifold. Enhanced security features, improved reliability, and faster service enhancements are now possible thanks to the automation of critical network functions. This not only leads to a more stable network but also aligns with TPG Telecom’s vision of providing an exceptional customer experience through technological innovation.

The partnership between TPG Telecom and Ericsson, marked by the successful integration of automated ISSU capabilities, sets a new standard for network management and efficiency. As TPG Telecom continues to innovate and push the boundaries of mobile network performance, its customers stand to benefit from a more reliable, secure, and high-performing network.

  5G network, automated software upgrade, cloud native technologies, digital transformation, Ericsson, ISSU, mobile network reliability, network security, software automation, TPG Telecom