TCS strengthens partnership with Telenor Denmark in new five-year IT infrastructure deal

Tata Consultancy Services (TCS) has announced a significant extension of its partnership with Telenor Denmark (TnDK), the second-largest mobile operator in Denmark. The five-year agreement will see TCS manage TnDK’s IT infrastructure services, leveraging its automation-first delivery approach to ensure business continuity assurance, cost optimisation, and enhanced user experiences.

The collaboration, formalised on December 12, 2024, builds on a six-year relationship in which TCS utilised its Machine First Delivery model to modernise TnDK’s IT systems. This ongoing engagement underscores TCS’s commitment to driving innovation and operational efficiency for its telecom clients.

Enhanced IT Infrastructure for Over 1.6 Million Subscribers

With Telenor Denmark serving a substantial customer base of 1.6 million subscribers, the stakes for seamless IT infrastructure services are high. Louise Haurum, Chief Technology Officer at Telenor Denmark, highlighted the strategic importance of the telecom operator partnership, emphasising TCS’s role in ensuring resilience and enabling the company to navigate an increasingly complex business landscape.

TCS plans to continue employing advanced automation technologies to reduce operational costs while optimising TnDK’s IT assets. Martin Ravn, Telenor’s Head of Network and Infrastructure, lauded TCS’s proximity delivery model in Europe, which offers a tailored approach to the company’s needs.

A Proven Track Record of Excellence

TCS has established itself as a trusted partner in the Communications, Media, and Information Services (CMI) sector, boasting collaborations with over 160 telecom companies globally. Akhilesh Tiwari, President of CMI at TCS, described the extended telecom operator partnership as a testament to the company’s expertise and commitment to secure, high-quality IT infrastructure services.

Globally, TCS supports five of the top ten telecom operators and has a stronghold in Europe and North America. Its services span digital transformation, network services, automation, and cloud solutions, enabling telecom operators to meet the demands of an increasingly digital world.

Strengthening TCS’s Presence in the Nordics

This agreement further consolidates TCS’s Nordic region presence, where it has been a key player for over 30 years. The company’s client-centric approach has consistently earned it high customer satisfaction rankings across the region, a feat recognised by independent surveys.

Vikram Sharma, Country Head for Denmark at TCS, expressed pride in supporting Telenor Denmark’s mission to provide secure and seamless communication services. TCS’s localised delivery capabilities will ensure a resilient IT environment, aligning with Telenor’s operational goals.

TCS’s Commitment to Innovation and Excellence

As a top employer in the Nordic region, TCS has proven its ability to attract and retain top talent, with more than 20,000 associates serving clients in the region. This new partnership with Telenor Denmark underscores TCS’s leadership in IT infrastructure services, further solidifying its role as a transformation partner for telecom operators worldwide.