TCS partners with Asda for major retail tech transformation

Tata Consultancy Services (TCS) has forged a significant multi-year partnership with UK retail giant Asda, embarking on an ambitious journey to bolster Asda’s digital transformation following its separation from Walmart. This strategic alliance aims to leverage TCS’ cloud, artificial intelligence (AI), and security solutions to ensure a seamless and secure divestiture process for Asda.

Furthermore, TCS will empower Asda to elevate its customer experience and innovation capabilities, strengthening its market presence and price leadership.

TCS will spearhead the creation of a new digital core by implementing multiple cloud-based Enterprise Resource Planning (ERP) platforms. These platforms will streamline various facets of Asda’s operations, including supply chain forecasting, buying, merchandising, HR processes, warehouse management, and e-commerce processes. Additionally, TCS will deploy its cutting-edge Machine First Delivery Model to automate Asda’s IT operations, delivering a frictionless experience for both employees and customers, while enhancing operational resilience.

Tata Consultancy Services partners with Asda for major retail tech transformation. Photo courtesy of Aashijo/Wikimedia Commons.

Asda’s Chief Executive Officer, Mohsin Issa, expressed the long-term vision to grow the company and expand its value-driven heritage to more communities. TCS was chosen as the partner of choice due to its extensive experience in retail technology transformation and innovation, which aligns with Asda’s goals of accelerating its digital transformation journey and unleashing its business potential.

Carl Dawson, Chief Digital & Technology Officer at Asda, emphasized the confidence in this collaboration with TCS as a pivotal driver of a large-scale technology transformation, revolutionizing the retail landscape. The partnership is set to harness cutting-edge technologies to provide Asda’s employees and customers with a seamless experience.

Abhijit Niyogi, Business Head, Retail – UK & Europe at TCS, expressed pride in extending the partnership with Asda. He anticipates working closely with Asda to lead this substantial enterprise reinvention. TCS will harness the power of data and AI to deliver innovative retail technology solutions that transform core retail operations, enhance employee experiences, optimize the supply chain, and create opportunities for innovative business models.

Leveraging TCS’ profound industry knowledge, next-gen retail technology solutions, and industry experience, this partnership aims to build a future-ready digital foundation to support Asda’s growth and transformation aspirations.