Tata Consultancy Services to help Swiss Re develop digital workspace

Tata Consultancy Services (TCS) said that it has expanded its 18-year partnership with Swiss Re to help the reinsurance giant develop a digital workspace that is more social and open by tapping the cloud with an aim to fuel better collaboration and innovation.

Under the initiative, the Indian IT services provider will help Swiss Re in further developing its future-ready, cloud-based digital workplace by employing Microsoft technologies, including Microsoft 365, and in handling the underlying operations.

Siva Ganesan — Global Head at Tata Consultancy Services Microsoft Business Unit said: “The key to building an innovative, future-ready organization is a vibrant digital workplace that fosters creativity and collaboration, while keeping data and interactions secure. TCS is thrilled to expand its long-standing partnership with Swiss Re to build a new digital workplace using Microsoft technologies, and help them accelerate their innovation and growth.”

Tata Consultancy Services to help reinsurance giant Swiss Re develop futuristic digital workspace. Photo courtesy of Jochen Teufel.

Swiss Re and Tata Consultancy Services by adopting agile methods of working will collaboratively work to provide a persona-based, insights-driven user experience for more than 18,000 end-users.

Tata Consultancy Services said that it will help the Swiss reinsurance company boost operational excellence with lean processes across the end-to-end workplace support function by introducing automation and implementing the best practices of DevOps.

The Indian IT services company added that it will create self-heal and self-help operations for automating standard processes, and facilitate out-of-the box endpoints with a smooth corporate experience.

According to Tata Consultancy Services, the main focus area for the partnership will be to expedite the innovation pipeline within the organization, particularly in the areas of artificial intelligence (AI) and immersive experiences with the support of edge technologies in the market, which will help the reinsurance giant to strengthen its hybrid collaboration strategy.

Youngran Kim — Group Chief Technology Officer of Swiss Re said: “Accelerating Swiss Re’s journey to become a leading tech and data-led risk knowledge company, we work closely with our partners to co-create new and innovative solutions by leveraging technology and data to drive value for our clients.

“We partnered with TCS to leverage their insurance domain experience, strategic partnership with Microsoft, proven track record in successfully executing similar large transformation programs including with Swiss Re. Together with TCS and Microsoft, we want to empower our employees with a seamless and secure Digital Workplace experience.”