Tata Consultancy Services expands partnership with Xerox for end-to-end digital transformation

Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a renowned global leader in IT services, consulting, and business solutions, has deepened its strategic alliance with Xerox, initiating a comprehensive transformation program aimed at revolutionizing Xerox into a services-led, software-enabled company. This expansion is set to streamline operations and leverage cutting-edge technology to spur sustainable growth.

Under the new agreement, TCS will enhance Xerox’s operational model by consolidating its technology services, transitioning complex legacy data centers to the Azure public cloud, and deploying a cloud-based Digital ERP platform. This transformation will refine business processes and integrate generative artificial intelligence (GenAI) into Xerox’s daily operations, positioning the company at the forefront of innovation in its sector.

Tino Lancellotti, Chief Information Officer at Xerox, emphasized the significance of this initiative, stating, “This digital transformation initiative is an important enabler for reinventing our operating model to simplify our geographical, offering, and operational footprint while transforming our clients’ experience.” TCS’s role will involve developing a new agile, cloud-first operating model for Xerox, utilizing its AI.Cloud, Enterprise Solutions, and Cognitive Business Operations service practices.

Xerox, headquartered in the US, is a leader in digital print technology with a global footprint in nearly 145 countries. The company’s shift towards a cloud-first, digital services-led organization marks a crucial phase in its multi-year Reinvention strategy, initiated in 2023 to diversify its revenue streams and enhance profitability.

V Rajanna, President of Technology, Software, and Services at TCS, reflected on the long-standing partnership between the two companies, “Xerox and TCS have been on a collaboration and co-innovation journey for over two decades, which has grown from strength to strength transforming business functions from finance to HR along the way.”

This announcement underscores TCS’s robust presence in the US, which is the largest market for the organization with nearly 50,000 associates and 19 delivery centers. Amit Bajaj, President of North America at TCS, highlighted the transformative impact of GenAI, “GenAI has catalyzed the next S-curve of enterprise transformation, and we are proud to be partnering with legends of American industry, such as Xerox, to go beyond use cases to realize the promise of this pathbreaking technology at an enterprise scale.”

In addition to the partnership, TCS has established significant collaborations with leading universities and has recently inaugurated the Bringing Life to Things™ Lab in Ohio, dedicated to fostering innovation in AI, GenAI, and IoT solutions. TCS continues to be a pivotal player in community engagement, being the title sponsor of the TCS New York City Marathon for over a decade.