Tata Consultancy Services achieves AWS generative AI competency

In a significant milestone for the global IT and consulting sector, Tata Consultancy Services (TCS) has been recognized with the Amazon Web Services (AWS) Generative AI (GenAI) Competency status as a launch partner. This achievement underscores TCS’s leadership in transforming businesses through advanced AI technologies and highlights its position as a top transformation partner in the AI domain.

As one of the first Global System Integrator Partners to secure the AWS GenAI competency, TCS has demonstrated exceptional expertise and technical prowess in deploying AWS technologies. This competency is awarded to AWS partners who have shown extensive knowledge in adopting generative AI, facilitating the integration and deployment of AWS-based solutions across a range of customers, from startups to global enterprises. TCS’s role in advancing services, tools, and infrastructure essential for the implementation of GenAI technologies such as Amazon Bedrock, Amazon Sagemaker Jumpstart, Amazon Q, and Amazon CodeWhisperer has been pivotal.

Krishna Mohan, Vice President and Deputy Head, AI.Cloud Unit at TCS, remarked, “Achieving AWS generative competency as a launch partner is a testament to TCS’s industry-leading investments and our deep collaboration with AWS. Our early and holistic focus on generative AI capabilities reflects TCS’s commitment to empowering businesses with cutting-edge technologies for enhanced enterprise agility, innovation, and growth.”

In 2023, TCS established a dedicated business unit for AI and cloud, the AI.Cloud unit, to meet the increasing demands for cloud and AI adoption. This strategic move aims to help enterprises reimagine customer journeys, boost productivity, and improve operational performance for superior business outcomes.

TCS has applied generative AI to transform various aspects of its customers’ value chains, including enhancing airline customer experiences through natural conversations during flight delays or cancellations and providing alternative routing options. Additionally, TCS has leveraged GenAI to streamline and simplify the contract review process, improving the agility of contract closure and risk accuracy.

TCS offers a comprehensive suite of GenAI services and solutions, encompassing consulting and advisory, solution design and prototyping, large language model training and fine-tuning, guardrail agent design, project delivery, and ongoing maintenance.

The company also focuses on responsible AI, providing a framework to help enterprises navigate the ethical and safe uses of AI.

TCS’s achievement of the AWS GenAI Competency as a launch partner marks a significant advancement in the IT and consulting industry’s journey towards embracing generative AI technologies. This recognition not only validates TCS’s expertise and leadership in the AI domain but also sets a benchmark for the industry in leveraging AWS technologies to drive innovation and growth. As companies continue to explore the potential of generative AI, partnerships like the one between TCS and AWS will play a crucial role in shaping the future of enterprise technology solutions.