Hinduja Global Solutions launches HGS Agent X for enhanced customer experience
Hinduja Global Solutions (HGS), a leader in technology-led customer experience (CX), today announced the formal launch of HGS Agent X, an innovative artificial intelligence (AI), automation, and analytics-powered user interface. This cutting-edge tool is set to transform call center operations by streamlining agent workflow and enhancing customer interactions. First-of-its-Kind Contact Center Accelerator HGS Agent X, […]