Browsing Tag
Universal Agent model
2 posts
Can Konecta help Kraken deliver next-gen CX for 70M utility customers?
Konecta joins Kraken’s BPO Partner Program to help global utilities deliver AI-powered customer experiences. Find out what this means for energy CX.
Inside Kraken’s global CX blueprint: Why Konecta is now core to utility transformation
Konecta joins Kraken’s global BPO partner network to power AI-led customer experience for utilities. Find out how this deal is reshaping energy CX.