Tech Mahindra, Yellow.ai to reimagine enterprise CX with conversational AI

Tech Mahindra, Yellow.ai to reimagine enterprise CX with conversational AI

Tech Mahindra has entered into a partnership with Yellow.ai, a next-gen total experience (TX) automation platform, with an aim to reimagine enterprise customer experiences with the help of conversational artificial intelligence (conversational AI). The partnership will strive to redefine the manner in which enterprises connect with customers, vendors, and employees said Tech Mahindra. Tech Mahindra […]

Tech Mahindra acquires Com Tec Co IT for €310m, invests in two insurtechs

Tech Mahindra acquires Com Tec Co IT for €310m, invests in two insurtechs

Tech Mahindra has acquired Com Tec Co IT Ltd (CTC), a European IT solutions and service provider, for €310 million. The consideration includes earnouts and synergy linked payouts. Com Tec Co IT caters to the insurance and financial services industries. The company has development centres in Latvia as well as Belarus. Avraham Shaked — Co-Founder […]

Tech Mahindra roped in by Asahi subsidiary for IT modernization

Tech Mahindra roped in by Asahi subsidiary for IT modernization

Tech Mahindra has been roped in by Asahi Europe & International, a subsidiary of Japanese drinks company Asahi Group, to lead an enterprise-wide IT modernization program as part of a five-year engagement. According to the Indian IT services provider, Asahi Europe & International’s IT modernization program will be focused on rationalizing and standardizing services to […]

Tech Mahindra gets premier consulting partner status in AWS network

Tech Mahindra gets premier consulting partner status in AWS network

Tech Mahindra said that it has achieved premier consulting partner status in the Amazon Web Services (AWS) Partner Network (PN) after proving its competence on various fronts like technical proficiency, thought leadership, revenue recognition, and customer satisfaction. According to the Indian IT services company, the recognition from AWS reiterates its place as a major player […]

Tech Mahindra acquires work at home CX firm Activus Connect in $62m deal

Tech Mahindra acquires work at home CX firm Activus Connect in $62m deal

Tech Mahindra said that it has acquired Activus Connect, a Florida-based provider of work at home customer experience (CX) management solutions, in a deal worth up to $62 million. The consideration includes earnouts. According to Tech Mahindra, the acquisition of Activus Connect will strengthen its capabilities in emerging workplace solutions and bolster end-to-end CX portfolio. […]

Tech Mahindra selected as digital transformation partner by TANESCO

Tech Mahindra selected as digital transformation partner by TANESCO

Tech Mahindra has been selected by Tanzania Electric Supply Company (TANESCO), an integrated electricity utility, for helping the latter in its digital transformation. In this connection, Tech Mahindra will help TANESCO to reach a position to support future ready applications such as geo information system, IT infra/network, while boosting agility and returns on investment with […]

Tech Mahindra to acquire German IT firm Beris consulting GmbH

Tech Mahindra to acquire German IT firm Beris consulting GmbH

India-based Tech Mahindra said that it will acquire Beris consulting GmbH, a German IT consultancy service provider, in an all-cash deal worth €7 million, including earn-outs. Headquartered in Wolfsburg, Beris consulting GmbH is said to have expertise in the automotive industry in Germany with experience in niche techno-domain areas of customer experience (CX), aftermarket, mobility, […]