HCL Technologies said that it will launch InFusion THoR, a touchless hospitality and reservations solution at Dreamforce 2022 to be held in San Francisco from 20-22 September. According to the Indian IT services provider, its digital hospitality management solution has been designed for the transformation of the user experience by enabling unique QR codes that […]
Infosys said that its US-based subsidiary Infosys Public Services has launched a cloud-native unemployment insurance solution called Infosys LaborForce. The Platform as a Service (PaaS) unemployment insurance (UI) system has been built on the Salesforce Platform. It has been designed as a tax, benefits, appeals, and workforce solution for supporting state governments in developing digital […]
Wipro has introduced a contactless car buying solution called Click-Shift-Drive for addressing the entire automobile-buying journey. According to the Indian IT giant, Click-Shift-Drive is scalable, flexible, and can be quickly deployed. The end-to-end car purchasing solution is said to help auto manufacturers and auto dealers to provide everything starting from research and loan approval to […]
IBM has revealed plans to acquire Waeg, a Salesforce consulting partner in Europe, for an undisclosed price. The acquisition is said to extend the company’s portfolio of Salesforce services apart from advancing its artificial intelligence (AI) and hybrid cloud strategy. Furthermore, the acquisition is said to consolidate on IBM’s continued investment in Salesforce consulting services […]
Wipro said that it subsidiary Appirio has been selected by utilities company National Grid for transforming its business with an omnichannel customer experience. In this connection, Appirio will be helping National Grid unify its engagement with 68 million customers across two continents through a hybrid integration platform. Wipro said that Appirio continues to work with […]
US cloud-based enterprise software company Salesforce has agreed to acquire California-based Marc Benioff enterprise communications platform provider Slack Technologies in a cash-cum-stock deal worth around $27.7 billion. Slack Technologies is a channel-based messaging platform, which helps enterprises in aligning their teams, unify their systems, and take their businesses forward. The company’s platform enables people to […]
Salesforce acquisition of Evergage : US cloud-based software company Salesforce has acquired Evergage, a real-time personalization and customer data platform (CDP) that enables companies to deliver maximally relevant, 1-to-1 experiences across their channels. Financial terms of the deal were not revealed. Evergage clubs in-depth behavioral analytics and advanced machine learning with data from existing sources […]