T-Mobile and OpenAI have struck a multi-year agreement aimed at completely reshaping customer service by leveraging advanced artificial intelligence. The key to this revolution is their co-developed platform, IntentCX, which promises to deliver personalised, real-time solutions to customer issues by tapping into massive data sets. This collaboration is part of a larger trend where telecommunications […]
T-Mobile (NASDAQ: TMUS), recognised as America’s leading 5G provider and fastest-growing fixed wireless broadband operator, has announced a landmark joint venture (JV) with global investment firm KKR (NYSE: KKR). This definitive agreement will see the acquisition of Metronet, including its extensive broadband infrastructure, rapidly expanding residential fiber operations, and existing customer base. As part of […]
T-Mobile acquisition of Sprint : US wireless network operator T-Mobile US has wrapped up its previously announced $26 billion merger of rival telecommunications company Sprint Corporation in a move to create New T-Mobile, a supercharged Un-carrier that can deliver a transformative 5G network. The enlarged entity will be owned by T-Mobile US and operate under the […]