TCS drives seamless CXs for Kingfisher Plc with OmniStore
Tata Consultancy Services (TCS) has taken Kingfisher Plc, a prominent European multinational home improvement giant, to new heights of customer satisfaction through TCS OmniStore, an artificial intelligence (AI) powered unified commerce platform. With over 1,900 stores across eight European countries under banners such as B&Q, Castorama, Brico Dépôt, Screwfix, TradePoint, and Koçtaş, Kingfisher Plc aimed […]