Browsing Tag
Intercom
3 posts
Sirius brings real-time AI decisioning to subscription cancellations after a16z Speedrun
Sirius has emerged from Andreessen Horowitz’s a16z Speedrun with an AI platform that decides how to respond when subscribers try to leave, while early traction points to a potentially larger autonomous retention category.
Salesforce’s Fin acquisition sharpens AI-agent push as CRM trades near 52-week low
Find out how Salesforce’s $3.6bn Fin acquisition could reshape Agentforce, CRM stock sentiment and AI customer-service automation.
Salesforce (CRM) strikes $3.6bn deal for AI customer agent firm Fin to expand agentic reach
Salesforce (CRM) will acquire AI customer agent platform Fin, formerly Intercom, for $3.6 billion to strengthen Agentforce. Read the full executive analysis.