T-Mobile teams up with OpenAI to transform customer experience forever with new AI platform
T-Mobile and OpenAI have struck a multi-year agreement aimed at completely reshaping customer service by leveraging advanced artificial intelligence. The key to this revolution is ... Read More
Salesforce’s game-changing move in AI: What the Tenyx acquisition means for customer service
Salesforce has signed a definitive agreement to acquire Tenyx, a four-year-old AI startup based in Los Altos, California, known for developing AI-powered voice agents designed ... Read More
First Federal Bank to acquire Watson Mortgage Corp. to enhance customer service and expand operations
First Federal Bank has announced its acquisition of Watson Mortgage Corp., a move that is poised to significantly enhance its mortgage service capabilities and customer ... Read More
Ascot U.S. chooses Guidewire to revolutionize claims management
In a significant development for the insurance industry, Ascot U.S. has announced its strategic decision to adopt Guidewire ClaimCenter on Guidewire Cloud to elevate its ... Read More