Intellect Global Consumer Banking (iGCB), a pivotal division of Intellect Design Arena Limited, unveiled its groundbreaking eMACH.ai Digital Engagement Platform (DEP) at the prestigious Money20/20 event in Amsterdam. This launch is set to transform the customer engagement landscape across various banking sectors, including retail, SMEs, and corporates through its state-of-the-art, codeless, unified, and cloud-native platform. […]
JRNI, a leading enterprise in global customer engagement solutions, has announced a significant integration with Backbase, the developer of the Engagement Banking Platform. This partnership aims to transform customer interaction within the financial sector by allowing seamless and secure scheduling of virtual and in-person appointments, enhancing overall customer satisfaction, loyalty, and operational efficiency. Integration Details […]
In a significant move aimed at bolstering its CRM and AI-powered creative offerings, Accenture (NYSE: ACN) has announced the acquisition of Unlimited, a highly decorated integrated customer engagement agency. This strategic acquisition is set to enrich Accenture Song, recognized as the world’s largest tech-powered creative group, enabling it to scale its offerings more effectively and […]
Tech Mahindra, a global frontrunner in digital transformation, consulting, and business re-engineering services, has announced a strategic partnership with Etihad Etisalat (Mobily), a leading technology media and telecom (TMT) company in Saudi Arabia. This collaboration is poised to deliver state-of-the-art loyalty programs for both individual and business customers, leveraging Comviva’s GenAI-powered MobiLytix Rewards platform. Comviva, […]
