Browsing Tag
contact centers
2 posts
Apivia Courtage deploys agentic AI in contact centers using SoundHound’s Amelia 7 platform
Find out how Apivia Courtage is transforming client support with SoundHound’s Amelia 7 agentic AI to deliver smarter, faster, and more personalized insurance service.
October 8, 2025
Accenture invests in Cresta to enhance AI-powered customer interactions
Accenture (NYSE: ACN) has made a strategic investment in Cresta, an AI-driven platform designed to optimise contact centre…
November 21, 2024