Accenture develops innovative voice of customer model for Legrand
Accenture (NYSE: ACN), in collaboration with Legrand, a leading global specialist in electrical and digital building infrastructure, has introduced a new Voice of Customer (VoC) business model. This cutting-edge approach is designed to refine the understanding of customer needs, pain points, and preferences, marking a significant advancement in customer-centric business strategies. The VoC model leverages […]
