Best Buy enhances customer support with Google Cloud and Accenture through Generative AI

Best Buy enhances customer support with Google Cloud and Accenture through Generative AI

Best Buy, in a strategic collaboration with Google Cloud and Accenture, announced the integration of generative AI technologies to elevate customer service experiences. This initiative will deploy Google Cloud’s generative AI to create more efficient and personalized interactions for Best Buy’s customers, starting in late summer 2024. The move underscores Best Buy’s commitment to harnessing […]