Salesforce and NVIDIA have announced a strategic collaboration aimed at advancing artificial intelligence capabilities in the enterprise sector. The collaboration will focus on developing autonomous agent and interactive avatar experiences by combining the NVIDIA AI platform with the Salesforce Platform and Agentforce to optimise predictive and generative AI workflows. This partnership promises to empower sales, […]
Salesforce has unveiled its latest breakthrough in customer service technology: the Einstein Service Agent. Priced significantly for its market debut, the Einstein Service Agent sets a new standard in AI-driven customer support by rendering traditional chatbots nearly obsolete. Unlike conventional chatbots limited to pre-programmed responses, Einstein Service Agent leverages advanced generative AI to interact with […]
