Nokia has announced the launch of MX Workmate, a groundbreaking suite of operational technology (OT)-compliant tools designed to transform the way industrial workers interact with machines. This innovative solution leverages Generative AI (GenAI) and Large Language Models (LLM) to facilitate contextual, human-like interactions between workers and industrial systems, marking a significant advancement in industrial productivity, flexibility, sustainability, and worker safety.

Bridging the Skilled Labor Gap with Generative AI

With a looming global deficit of 85 million skilled tech workers predicted by 2030, resulting in potential revenue losses totaling $8.5 trillion, the necessity for efficient AI tools in the workplace has never been more urgent. MX Workmate addresses this need by making GenAI LLM technology accessible and compliant within stringent OT environments, thus offering a solution to the skilled labor shortage while enhancing current employee capabilities.

Innovative Features of Nokia MX Workmate

Nokia MX Workmate is set to redefine man-to-machine communication by utilizing natural language processing, allowing workers to receive real-time production information, such as status, volume, and quality, as well as recommendations for improving key performance indicators (KPIs). This solution is integrated into Nokia’s OT-compliant on-premise edge compute solution, MX Industrial Edge (MXIE), and includes AI auditing capabilities to ensure adherence to OT standards, offering a secure, reliable, and data-sovereign platform for industrial operations.

Reece Hayden, Senior Analyst at ABI Research, highlighted the enterprise market’s growing interest in generative AI adoption, noting that Nokia MX Workmate is the first Gen AI solution designed for production floors that effectively meets the stringent requirements of OT environments. This innovation is expected to provide significant time savings and safety benefits for employees, presenting opportunities for cost optimization.

Stephan Litjens, Vice President of Enterprise Solutions at Nokia, emphasized the role of AI in industrial transformation, stating that MX Workmate combines the benefits of Nokia’s business-critical wireless connectivity and OT-compliant compute edge capabilities to enhance team skills and integrate IT/OT operations. This represents a substantial opportunity for enterprises looking to advance their digitalization strategies amidst workforce expertise gaps.

Nokia MX Workmate: A Game Changer for Industrial Digitalization

Scheduled for its debut at Nokia’s booth 3A20 at MWC2024, Nokia MX Workmate is poised to revolutionize the industrial sector by enabling efficient, real-time data exchange and improving operational workflows. This solution underscores Nokia’s commitment to driving digital transformation and supporting industries in overcoming the challenges posed by the current skilled labor market.

  generative AI, large language models, MX Workmate, Nokia, Reece Hayden, Stephan Litjens