CGI (NYSE: GIB) (TSX: GIB.A), a global leader in IT and business consulting, has successfully upgraded the City of Los Angeles’ ERP systems to the cloud-based CGI Advantage, enhancing financial, procurement, and reporting operations across the public sector.

The City of Los Angeles recently achieved a significant milestone in its technological transformation with the upgrade to CGI Advantage. This system overhaul was led by CGI, a top independent IT and business consulting services firm, known for its robust public sector solutions. CGI Advantage offers a unified platform that simplifies and integrates essential government operations such as financial management, procurement, and performance reporting.

Ted Ross, Los Angeles’ Chief Information Officer, highlighted the core improvements, “CGI Advantage has revamped our key business processes, such as commodity invoice processing and year-end accruals, ensuring efficient and transparent financial management. Additionally, it allows the city to roll out new features and business rules seamlessly, which significantly cuts costs and benefits our taxpayers.”

The upgrade, a part of a long-standing partnership between CGI and the City of Los Angeles, was delivered on time and within budget. The new version of CGI Advantage features an intuitive user interface that accelerates processing times and enhances workflow efficiency while adhering to policy standards. The platform’s flexibility was demonstrated as it met all the city’s needs straight out-of-the-box, eliminating the need for 130 custom modifications previously required.

CGI Advantage integrates seamlessly with other technologies like AWS and Salesforce, reducing manual processes and enabling real-time operations. The platform also supports the city’s 7,300 vendors through an online self-service portal, where they can manage accounts, track invoices, and participate in bidding processes.

Joanna Robinson, Senior Vice-President of CGI’s U.S. West operations, emphasized the human aspect of this technological advancement, “Our approach goes beyond mere technological implementation. We focus on people and change management, ensuring that everyone from city employees to vendors benefits from the enhanced capabilities of CGI Advantage.”

The ERP system modernization is not just a technological upgrade but a strategic move towards a more dynamic and scalable infrastructure that can adapt to the growing needs of the City of Los Angeles. CGI’s ongoing commitment to combining technology with strategic advisory services positions them as a critical partner in the city’s continuous improvement journey.

As cities worldwide seek to modernize their infrastructures, Los Angeles sets an exemplary standard with CGI Advantage. The success of this project is a testament to CGI’s expertise in delivering technology solutions that not only meet the current demands but also accommodate future growth and challenges.

The successful upgrade of Los Angeles’ ERP system by CGI reflects a significant trend in public sector digital transformation. This project showcases how tailored technology solutions can dramatically improve governmental efficiency and responsiveness, setting a benchmark for future public sector projects globally.

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