Krystal Integrated Services expands footprint with major facility management contracts

Krystal Integrated Services Limited (KISL), a leader in India‘s facility management sector, has announced winning multiple high-value contracts that solidify its role in managing critical infrastructure. The company has partnered with the Airports Authority of India (AAI), Mumbai International Airport Limited (MIAL), and Maha Mumbai Metro Operation Corporation Limited (MMMOCL) to deliver advanced facility management services across airports and metro networks. These achievements underscore Krystal’s expertise in providing comprehensive solutions across diverse industries while driving operational excellence and safety.

What Are Krystal’s New Contracts in Airport Facility Management?

In a significant move, Krystal Integrated Services has been awarded the responsibility of facility management services at Aurangabad Airport by the Airports Authority of India. The contract encompasses mechanized housekeeping services, designed to elevate hygiene and safety standards at the airport. With an emphasis on integrating advanced cleaning technologies and maintaining seamless airport operations, Krystal will manage tasks such as safety checks, engineering support, and cleanliness protocols.

Krystal’s deployment of a skilled workforce equipped with cutting-edge cleaning tools ensures that passengers experience world-class facilities. By prioritizing operational efficiency and sustainability, Krystal aims to set a benchmark for cleanliness in the aviation sector.

Additionally, Krystal will provide landside security services at Chhatrapati Shivaji Maharaj International Airport through a collaboration with Mumbai International Airport Limited. This contract highlights Krystal’s growing influence in aviation, showcasing its ability to meet stringent safety compliance standards at one of India’s busiest airports.

How Is Krystal Supporting Metro Infrastructure Development?

Krystal has also strengthened its position in metro infrastructure management by securing a contract extension with Maha Mumbai Metro Operation Corporation Limited. Effective 19 February 2025, the company will continue to oversee the operations of 30 stations on Metro Line 7 and Line 2A, ensuring uninterrupted services for thousands of daily commuters.

This contract highlights Krystal’s dedication to enhancing the commuter experience through efficient management of station attendants and shift supervisors. The company’s ability to deliver reliable and timely services has bolstered MMMOCL’s confidence, ensuring ongoing collaboration between the two entities.

Why Do These Wins Reflect Krystal’s Leadership in Facility Management?

These contract awards underscore Krystal’s leadership in delivering integrated solutions for India’s evolving infrastructure needs. By partnering with aviation and metro authorities, Krystal has cemented its reputation as a trusted provider of essential services.

Sanjay Dighe, CEO of Krystal Integrated Services Limited, emphasized the importance of these milestones, stating, “From ensuring safety at airports to managing metro stations, these achievements reflect our commitment to delivering innovative solutions. We aim to enhance operational efficiency and customer satisfaction while setting new benchmarks in facility management.”

This sentiment echoes the company’s long-standing vision of leveraging advanced technology and skilled manpower to address infrastructure challenges across the nation.

How Has Krystal Grown in Recent Years?

Over the past four fiscal years, Krystal Integrated Services has demonstrated consistent growth, expanding its client portfolio and operational reach. Between 2021 and 2024, the company increased its customer base from 262 to 369 clients while scaling operations across 2,487 locations nationwide. With approximately 44,000 staff members deployed, Krystal has emerged as a preferred employer in the sector, known for fostering innovation and excellence.

Krystal’s services extend beyond aviation and metro sectors, encompassing healthcare, education, corporate environments, and retail. Its offerings include staffing, payroll management, technical facility management, and sustainability initiatives like wastewater management. By integrating robotics and automation, Krystal continues to redefine facility management solutions, delivering unmatched value to its clients.

What Does This Mean for the Facility Management Industry?

Krystal’s recent successes highlight a growing trend of public and private partnerships in facility management, emphasizing the need for reliable service providers who can handle the demands of critical infrastructure. With increased focus on passenger safety, hygiene, and operational efficiency, companies like Krystal are playing an essential role in shaping the future of the industry.

The aviation and metro sectors, in particular, are witnessing heightened investment in facility management as urbanization and air travel demand grow. By embracing technology-driven solutions, Krystal has positioned itself to meet the evolving needs of these sectors while maintaining high standards of service.

About Krystal Integrated Services Limited

Founded as a leader in integrated facility management, Krystal Integrated Services Limited offers end-to-end solutions across diverse sectors. Its services include staffing, catering, security management, and technical support, tailored to meet the needs of industries such as healthcare, public administration, and infrastructure. Known for its commitment to sustainability, the company integrates wastewater management and advanced cleaning technologies to promote eco-friendly practices.

With a robust track record of success and a commitment to innovation, Krystal remains at the forefront of India’s facility management landscape.