Jazeera Airways partners with 1GLOBAL to launch first MENA region Airline eSIM service

Jazeera Airways, a leading low-cost airline based in Kuwait, has announced a groundbreaking partnership with 1GLOBAL, a telecom giant headquartered in London, to introduce the first-ever travel eSIM service by an airline in the Middle East and North Africa (MENA) region. This innovative collaboration aims to provide Jazeera Airways’ passengers with a cost-effective communication solution, eliminating the need for expensive roaming charges during travel. The move is set to enhance customer loyalty and satisfaction for Jazeera Airways while simultaneously increasing its ancillary revenues.

Leveraging eSIM Technology for Enhanced Travel Experience

The partnership will see 1GLOBAL integrating its advanced consumer eSIM technology into Jazeera Airways’ service offerings. Initially, this will involve the launch of a Jazeera-branded QR code and a web-based solution, eventually leading to full integration within the Jazeera Airways mobile app. This white label solution will allow Jazeera to offer eSIM services under its own branding, ensuring a seamless user experience for its passengers.

Jazeera Airways partners with 1GLOBAL to launch first MENA region Airline eSIM service

Andrew Ward, Vice President of Marketing & Customer Experience at Jazeera Airways, expressed enthusiasm about the collaboration, stating, “We are delighted to be able to offer the 1GLOBAL service to our passengers. We are always looking for ways to reduce travel costs and the 1GLOBAL eSIM offers low call rates for travelers across the Jazeera network.”

Mutual Benefits for the Airline and Its Passengers

The eSIM solution will be promoted through various channels, including social media, in-flight magazines, email confirmations, and promotional materials at airport terminals. This initiative is poised to benefit both travelers and Jazeera Airways alike. By activating the 1GLOBAL roaming eSIM, travelers can enjoy cost-effective connectivity with access to high-quality 5G & 4G coverage in almost all countries, along with a range of flexible tariff options. For Jazeera Airways, this value-added service is expected to foster customer loyalty and set the airline apart from its competitors with innovative offerings, ultimately boosting revenue through ancillary services.

Yousef Al Qatami, Chief of Staff at 1GLOBAL, highlighted the significance of the partnership, saying, “We are very proud to have supported the Jazeera Airways team in being the first airline in the MENA region to launch an eSIM offering. We are confident in the region’s growth trajectory and hope to bring the benefits of eSIM to more local businesses and customers.”

This strategic move by Jazeera Airways and 1GLOBAL marks a significant step forward in the airline industry’s adaptation to digital solutions, promising a more connected and cost-effective travel experience for passengers in the MENA region.