Infosys has partnered with CIRCOR International, a US-based industrial valve manufacturing company, to transform the latter’s IT landscape and renovate its IT infrastructure.

The Indian information technology company will transform CIRCOR’s IT infrastructure, service desk, and user support applications by deploying service level agreement (SLA) based managed IT services.

The collaboration will also improve processes, bring agility into operations and modernize the local data centers and cloud landscapes.

In addition, Infosys will deliver integrated services and use ServiceNow as an IT service management platform (ITSM) to support CIRCOR’s infrastructure, applications, and operations.

Pete Sattler — CIRCOR Chief Information Officer said: “The goal of our alliance with Infosys is to offer all our customers – both internal and external – faster and more reliable service, enhance our cybersecurity, and provide 24×7 monitoring for our global IT environment.”

Leveraging its Cyber Next platform, Infosys will streamline CIRCOR’s cybersecurity landscape, and enable CIRCOR to improve its cybersecurity capability maturity model (CMMC) compliance.

Jasmeet Singh — Infosys Executive Vice President and Global Head of Manufacturing, said: “We are delighted to collaborate with CIRCOR to fulfill its strategic business goals and accelerate its IT infrastructure transformation journey.

“With an in-depth understanding of CIRCOR’s business priorities and challenges, Infosys will help improve IT service delivery and productivity through analytics, automation, and process maturity.”

Infosys has not divulged the tenure or value of the deal that is expected to ensure significant cost savings and year-on-year productivity improvements for CIRCOR.

  automation, CIRCOR International, cybersecurity, Infosys, Jasmeet Singh, Pete Sattler, ServiceNow, USA