Infosys to modernize Metro Bank’s finance operations with Workday in strategic UK banking push

Infosys Limited (NSE: INFY, BSE: INFY, NYSE: INFY) has extended its footprint in European financial services digital transformation by entering a strategic collaboration with Metro Bank, one of the United Kingdom’s independent retail banks, and Workday, Inc. (NASDAQ: WDAY), the cloud-based artificial intelligence platform known for enterprise finance and human capital management. The partnership will see Infosys implement a suite of Workday’s cloud-native finance solutions to help Metro Bank overhaul its legacy systems and build a future-ready financial operations backbone.

Announced on October 29, 2025, the initiative reflects a growing shift among UK banks to simplify complexity in finance functions through AI-enabled automation and platform unification. By migrating to Workday’s cloud architecture, Metro Bank aims to strengthen decision-making, accelerate reporting cycles, and streamline core financial workflows.

The agreement also reinforces Infosys’ positioning as a preferred transformation partner in regulated markets, combining domain expertise with delivery scale to enable enterprise modernization for financial institutions navigating evolving compliance, customer, and cost pressures.

How is Metro Bank leveraging Workday to simplify finance operations and enable long-term agility?

Metro Bank’s decision to implement Workday Financial Management, Workday Accounting Center, Workday Spend Management, and Workday Prism Analytics is intended to bring its finance function into a single, consolidated platform. The transformation is expected to centralize data, automate manual activities, and shorten financial close timelines—capabilities increasingly essential for growth-focused banks operating in high-regulation environments like the United Kingdom.

According to Metro Bank’s Chief Financial Officer, Marc Page, the transformation is a continuation of the bank’s broader digital modernization journey. Page noted that the collaboration with Infosys and Workday will provide internal teams with self-service financial tools while simplifying day-to-day operations. These changes are aligned with the bank’s strategic goals to scale efficiently and evolve its service delivery model.

The deployment of Workday’s analytics and spend management tools is also expected to enhance Metro Bank’s ability to monitor key metrics, uncover cost-saving opportunities, and maintain governance standards across financial functions. By embedding AI-enabled workflows and auditable trails, the project supports both operational control and strategic visibility.

Why is Infosys expanding its cloud-first transformation strategy in the banking sector?

For Infosys, the engagement with Metro Bank signals another step in its long-running strategy to support financial institutions in shifting to cloud-native, data-driven, and agile architectures. Dinesh Rao, Executive Vice President and Chief Delivery Officer at Infosys, said the collaboration showcases the Indian IT company’s ability to unlock “exponential efficiency and strategic agility” for banking clients.

Infosys has been steadily growing its consulting-led business in banking, insurance, and financial services across Europe, particularly where modernization efforts intersect with cost transformation, compliance readiness, and risk transparency. In the Metro Bank deal, Infosys will be responsible not only for implementation but also for the integration, testing, and adoption planning of the Workday platform.

Rao noted that banks globally are now embracing platforms like Workday to ensure that their internal processes are intelligent, connected, and ready for next-generation governance demands. The partnership is expected to support Metro Bank’s future scaling ambitions and improve resilience in core finance operations.

What does this deal mean for Workday’s growing role in European financial services?

For Workday, the collaboration with Metro Bank and Infosys represents a strategic win in Europe’s increasingly competitive financial technology landscape. The American enterprise software company has been expanding its footprint in financial services by offering modular cloud-based platforms that combine AI, compliance tooling, and real-time analytics.

Daniel Pell, Vice President and Country Leader for Workday UK and Ireland, said the engagement reflects Metro Bank’s intent to simplify its architecture while unlocking greater operational intelligence. Pell emphasized that financial services institutions are undergoing “profound change,” and that Workday is helping to enable this evolution through tools that empower staff and streamline data processing.

This project further cements Workday’s position as a trusted transformation partner in the finance function, a domain that has traditionally lagged in modernization compared to customer-facing or digital banking layers. By offering finance modernization alongside human capital management (HCM), Workday is increasingly able to offer unified enterprise solutions across bank functions.

How are institutional investors viewing Infosys’ momentum in European transformation deals?

Institutional sentiment around Infosys remains cautiously optimistic despite global headwinds in IT services spending. Analysts generally view its growing traction in Europe and expansion into AI-driven enterprise transformation as long-term positive catalysts, particularly given the sustained demand for cloud modernization in the financial sector.

Infosys’ increasing focus on higher-margin, consulting-led transformation projects—such as this one with Metro Bank—adds strategic depth to its portfolio and helps offset pricing pressures in commoditized IT outsourcing. The visibility and stickiness associated with such multi-stakeholder deals also tend to improve revenue predictability over multi-year periods.

Metro Bank, meanwhile, continues to rebuild trust and operational strength after years of restructuring and scrutiny. Institutional investors are likely to see this transformation as a signal of stronger internal controls, better reporting readiness, and a move toward more sustainable digital infrastructure.

What are the broader trends driving UK banks toward cloud-native finance platforms?

Across the United Kingdom and Europe more broadly, banks are under pressure to upgrade their back-office infrastructure in response to shifting regulatory expectations, margin compression, and rising customer experience benchmarks. The post-pandemic environment has further intensified the need for scalable and flexible technology stacks that enable both operational continuity and compliance resilience.

Legacy finance systems, often siloed and inflexible, are now being replaced by platforms like Workday that can integrate with enterprise resource planning (ERP), risk systems, and data lakes. These platforms also help automate month-end closing, streamline financial audits, and reduce data reconciliation challenges—all of which are key to improving return on equity and reducing risk exposure.

Infosys’ partnership with Workday gives UK banks like Metro Bank access to a blueprint that is already being adopted by global peers. The combination of local delivery capability, strong financial domain expertise, and proven cloud platforms is increasingly becoming the standard for transformation across Tier-2 and Tier-3 banks in the region.

What is the strategic outlook for Infosys, Metro Bank, and Workday following this announcement?

This collaboration marks a long-term transformation commitment rather than a one-off implementation. As Metro Bank moves through successive phases of the rollout, the bank is likely to explore further areas of optimization including procurement, risk, and internal audit digitization. With Infosys serving as both advisor and implementation partner, there is potential to expand into broader enterprise areas beyond finance.

Workday’s position in regulated sectors is also expected to strengthen, particularly as more European banks seek to unify finance, HR, and operational analytics on a single platform. This aligns with Workday’s stated goal of becoming a core operating system for the modern enterprise.

For Infosys, continued success in such strategic, high-visibility projects could reinforce its reputation as a transformation leader, especially at a time when clients are being selective about large-scale IT spend. As AI, cloud, and automation converge, Infosys is positioning itself at the intersection of strategy and execution in the enterprise modernization landscape.

Key takeaways from Infosys’ collaboration with Metro Bank and Workday for finance modernization

• Infosys Limited has partnered with Metro Bank and Workday, Inc. to modernize Metro Bank’s core finance operations using a suite of cloud-native AI-powered platforms.
• The project includes implementation of Workday Financial Management, Accounting Center, Spend Management, and Prism Analytics to unify systems and enable data-driven decision-making.
• Metro Bank expects the platform shift to simplify operations, accelerate financial reporting, and provide employees with improved self-service tools.
• Infosys emphasized the deal as a reflection of rising demand among financial institutions for cloud-first, agile, and audit-compliant infrastructure.
• Workday gains further traction in the regulated European banking sector, with this deal underscoring its expanding presence in enterprise finance and HCM integration.
• Institutional sentiment around Infosys remains stable, with analysts viewing such strategic transformation partnerships as margin-accretive and sticky.
• The collaboration reflects broader trends in UK and European banking, where modernization of back-office systems is now critical to operational resilience and regulatory compliance.
• The long-term nature of the project suggests potential expansion into other operational domains, positioning Infosys and Workday as core partners in Metro Bank’s digital journey.