Infogain acquires Impaqtive to enhance salesforce capabilities and digital customer experience

Infogain has officially acquired Impaqtive, a Salesforce Summit Partner renowned for its expertise in Salesforce multi-cloud implementations and accelerators. This acquisition aims to merge Impaqtive’s specialized Salesforce knowledge with Infogain’s extensive customer experience design and platform engineering capabilities. The integration is expected to enhance Infogain’s ability to support clients in navigating the digital economy and achieving superior customer experiences.

The acquisition of Impaqtive, which boasts a team with over 450 Salesforce certifications, more than 30 DevOps certifications, and over 50 industry cloud accreditations, will significantly enhance Infogain’s offerings. Infogain’s customers will benefit from Impaqtive’s deep industry expertise and its specialized capabilities in Salesforce multi-cloud deployments. Impaqtive’s experience in verticals such as retail, hospitality, media, technology, and manufacturing will complement Infogain’s existing services and expand its domain expertise.

Dinesh Venugopal, CEO of Infogain, expressed enthusiasm about the acquisition, highlighting Salesforce’s role in consolidating customer data and enhancing digital transformation. He emphasized that Impaqtive’s addition to Infogain’s portfolio will facilitate the activation of AI technologies, maximizing returns for customers using Salesforce. Venugopal conveyed excitement about integrating Impaqtive’s team into Infogain’s operations.

Praveen Desai, Co-Founder and CEO of Impaqtive, noted that the acquisition provides a significant opportunity to extend their innovative solutions to Infogain’s extensive client base. Desai saw the merger as a testament to their shared vision and expressed eagerness to contribute to Infogain’s growth.

Joseph Korah, Co-Founder and President of Impaqtive, highlighted the company’s success in delivering substantial returns on Salesforce investments through their innovative approach and robust talent base. Korah looked forward to accelerating value creation and surpassing client expectations as part of Infogain.

Kulesh Bansal, CFO of Infogain, underscored the strategic benefits of the acquisition, citing the added innovation capabilities and a global talent pool. Bansal emphasized that the acquisition aligns with Infogain’s dedication to the Salesforce ecosystem and strengthens its connection with clients’ digital priorities.

Infogain’s acquisition of Impaqtive is poised to deliver significant benefits to clients by leveraging the combined strengths of both companies. Impaqtive’s expertise in Salesforce multi-cloud solutions will enhance Infogain’s ability to drive digital transformation across various industries. The expanded team will provide enriched service offerings and deepen domain expertise, particularly in retail, hospitality, media, technology, and manufacturing.

Infogain, known for its digital customer experience engineering, works with Fortune 500 companies and digital natives in diverse sectors, including technology, healthcare, insurance, travel, telecom, and retail. Infogain’s focus on experience-led transformation using cloud technologies, microservices, automation, IoT, and artificial intelligence is further reinforced by the addition of Impaqtive’s Salesforce expertise.