The California State Lottery has solidified its partnership with the esteemed global consulting and technology services provider, ICF (NASDAQ: ICFI), by awarding a new $58 million contract to further enhance its website capabilities. This collaboration marks a significant step towards modernizing the Lottery’s digital presence through a comprehensive design and technology overhaul. The base term of this contract spans five years, accompanied by three optional extensions, signaling a long-term commitment between the two entities.
At the core of this agreement, ICF is tasked with the design, enhancement, and continuous improvement of the California State Lottery’s cloud-hosted website. This encompasses around-the-clock maintenance and operations support, coupled with the development of new site features and functionalities aimed at elevating the user experience. A critical aspect of this partnership is ensuring the website’s compliance with the Americans with Disabilities Act, underscoring a commitment to inclusivity and accessibility for all Californians.
James Morgan, ICF’s Chief Operating Officer, emphasized the depth of the relationship between ICF and the California State Lottery, which dates back to 2015. He highlighted the pivotal role of cloud solutions, data analytics, human-centered design, and digital communications in enhancing website performance. Morgan’s statement underscores ICF’s mission to aid the Lottery in achieving its goals of boosting sales and enhancing customer engagement.
This contract renewal underscores the importance of the California State Lottery’s role in generating supplemental funding for the state’s public schools. With a remarkable contribution of $2.07 billion to education in the fiscal year 2021-2022, the Lottery’s digital advancements are poised to play a crucial role in increasing this support.
ICF’s commitment to blending deep domain expertise with cutting-edge technologies and human-centered practices is evident in its approach to this project. The company leverages a vast array of resources, including over 2,000 technologists and a broad ecosystem of platform partners, to deliver scalable solutions that accelerate mission outcomes and enhance productivity.
This strategic partnership between the California State Lottery and ICF represents a forward-thinking approach to leveraging digital innovation for the public good. By enhancing the Lottery’s digital experience, this initiative not only aims to improve user engagement but also significantly contributes to the vital cause of supporting California’s public education system. As this project unfolds, it will be interesting to observe how the integration of advanced cloud solutions and adherence to accessibility standards influence the Lottery’s ability to meet its objectives.
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