Hinduja Global Solutions (HGS) said that its subsidiary HGS International Mauritius has agreed to acquire Australia-based Diversify Offshore Staffing Solutions for an undisclosed price.

The deal is likely to close in the next few days, said the Indian IT service management company.

Diversify Offshore Staffing Solutions offers business process management (BPM) services. The company, which has delivery operations in the Philippines, is claimed to provide differentiated consumer engagement solutions to more than 50 clients.

70% of Diversify Offshore Staffing Solutions’ clients are in the Australia and New Zealand (ANZ) region, while the remaining are in the US.

For the year ending 30 June 2022, the BPM services provider is estimated to post revenues of nearly AUD 26.5 million.

Angela Vidler — Managing Director of Diversify Offshore Staffing Solutions said: “The partnership with a global organization like HGS provides the resources to us and paves the way to drive significantly higher levels of growth. It enhances our brand promise of delivering the most innovative, value-added, and efficient solutions to our clients.

“We are excited about the partnership with the opportunities it offers and will continue to work with our clients to improve their business.”

By acquiring Diversify Offshore Staffing Solutions, Hinduja Global Solutions expects to see ANZ as a new market, while adding a considerable number of clients from the region. Besides, the acquisition will supplement its portfolio in the US, said the Hinduja Group company.

The acquisition also strengthens the Indian firm’s portfolio of back-office and non-voice business in domains such as IT services, digital marketing, finance and accounts among others.

Partha Desarkar — Executive Director and Group CEO of Hinduja Global Solutions said: “We are very excited to welcome the 1,100+ employees of Diversify into the HGS family. We expect robust business synergies to be generated by this acquisition. ANZ is a very attractive market for high-growth, value-added and margin-accretive businesses.

“As a result of this partnership, a large number of experienced domain experts in verticals such as professional services, retail, and telecommunications will soon become a part of HGS. This also expands our footprint in Philippines with 4 new delivery centers.”

  Angela Vidler, business process management, Diversify Offshore Staffing Solutions, HGS International Mauritius, Hinduja Global Solutions, Partha DeSarkar, The Philippines