Happiest Minds Technologies launches GenAI chatbot for enhanced healthcare interaction

Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a pioneer in digital and agile technology solutions, announced the launch of its latest innovation: the hAppI chatbot. Developed by its Generative AI Business Services (GBS) unit for Happiest Health, hAppI is a Generative AI-powered chatbot designed to significantly enhance the way individuals access health and wellness information.

Joseph Anantharaju, Executive Vice Chairman at Happiest Minds, expressed pride in the new development: “It is a matter of great pride that our GBS unit has developed an innovative Gen AI chatbot tailored for Happiest Health. We firmly believe in the transformative potential of Gen AI for our customers and Happiest Minds’ future.” The chatbot is part of Happiest Minds’ strategic initiative to integrate advanced AI technologies to provide dynamic, personalized user experiences.

Sridhar Mantha, President & CEO of Generative AI Business Services at Happiest Minds, highlighted the chatbot’s capabilities: “In partnership with Happiest Health, we crafted India‘s premier GenAI healthcare chatbot using Large Language Models, enabling interactive health advice from a vast repository of articles.” This system not only improves user interaction but also aligns with Happiest Health’s strategic objectives by scaling to meet enterprise demands.

Anindya Chowdhury, President and CEO of Happiest Health, commented on the chatbot’s impact: “We are excited to present hAppI as a transformative force in the health and wellness knowledge domain. With an average response time of 3-4 seconds per query, hAppI provides efficient, effective, and timely health advice, contributing to improved health outcomes.”

Ravi Joshi, Chief Editor, Digital at Happiest Health, also noted, “hAppI represents a breakthrough in healthcare innovation, signaling a significant milestone in the industry’s evolution. Its advanced AI capabilities revolutionize the way health and wellness conversations are conducted, providing a streamlined and efficient user experience.”

Happiest Minds has strategically invested in a dedicated Generative AI business unit, enhancing its ability to offer comprehensive AI-driven solutions across multiple sectors including EdTech, BFSI, and Healthcare. With over 120+ use cases and a solid track record in AI engineering, Happiest Minds has been recognized as a ‘Niche & Established’ player in Gen-AI Engineering Services by Zinnov’s 2023 Zones Ratings for Digital Engineering and ER&D Services.

Happiest Minds’ launch of the hAppI chatbot marks a significant advancement in the use of AI in healthcare. This tool not only enhances the efficiency of health-related interactions but also showcases the potential of AI to personalize and improve user experiences across various industries.