Happiest Minds Technologies said that it has executed a digital transformation project for Coca Cola Bottling Company United for optimizing the latter’s order management with robotic process automation (RPA) in Microsoft Power Automate.

Coca-Cola Bottling Company United (Coca-Cola United), which has been traditionally supplying Coca-Cola products to retailers and restaurants directly had launched its new freestyle vending machine. Owing to this, the company has been challenged to optimize its order and invoicing procedures.

For this, Coca-Cola Bottling Company United deployed Microsoft Power Automate robotic process automation for advancing the freestyle initiative with process automation.

Rajiv Shah – CEO of Digital Business Services, Happiest Minds Technologies said: “It has been a very innovative and productive journey for us to work with Coca Cola Bottling Company United to automate their order management with RPA. Happiest Minds always strives to use technology as a tool to enable businesses to accelerate adaption of digital technologies and help modernize and transform their current environment.”

Happiest Minds Technologies said that it has helped Coca-Cola Bottling Company United by using Power Virtual Agents to develop a bot which served as an intelligent front end to the new solution.

The IT company used Power Automate to drive the entire process and by interoperating with Azure Key Vault and other Azure services, the system was able to access internal and also external systems securely and orchestrate the complete order process, from purchase order to reconciliation, in SAP.

Allan McDaniel – Manager of Development for BI and Master Data at Coca-Cola Bottling Company United said: “It was too costly to create APIs for our legacy applications like SAP and others, and we also had to navigate a third-party website.

“We used Power Automate RPA bots to fill these gaps and automate the process.”

  Allan McDaniel, Coca Cola Bottling Company United, Happiest Minds Technologies, India, Microsoft Power Automate, Rajiv Shah