Cognizant to expand ServiceNow capabilities with Thirdera acquisition

Cognizant (NASDAQ: CTSH) has made a significant move in the technology consulting sector by acquiring Broomfield, CO-based Thirdera, an Elite ServiceNow Partner. This acquisition marks a pivotal step for Cognizant in expanding its presence and expertise in the ServiceNow platform, particularly in emerging enterprise workflow products.

Thirdera, renowned for its advisory, implementation, and optimization solutions related to ServiceNow, brings to Cognizant a robust global presence and a strong focus on advanced enterprise workflow products. The acquisition includes Thirdera’s ServiceNow training platform, Thirdera University – one of the world’s largest – poised to play a central role in credentialing resources to meet the growing demand in the ServiceNow ecosystem.

Cognizant and ServiceNow: A Strategic Partnership for AI-Driven Automation

The integration of Thirdera significantly bolsters the Cognizant ServiceNow Business Group’s efforts to build a $1 billion business in partnership with ServiceNow, focusing on AI-driven automation. Thirdera, recognized as the 2023 Worldwide Creator Workflow Partner of the Year and the 2023 ServiceNow Americas IT Workflow Partner of the Year, enhances Cognizant’s capabilities in professional services across key ServiceNow workflows.

Cognizant to Strengthen ServiceNow Partnership with Thirdera Acquisition, Aiming for $1 Billion Business

Ravi Kumar S, CEO of Cognizant, highlighted the strategic importance of the acquisition, stating, “ServiceNow is leading a market shift toward customer, employee, and creator products. The combination of our deep industry, AI, and platform expertise with Thirdera’s leading-edge offerings will position us at the forefront of thought leadership and innovation in the ServiceNow ecosystem.”

Expanding Global Reach and Expertise

The addition of Thirdera’s ServiceNow consultants, spread across North America, Spain, Colombia, the Netherlands, and Australia, further strengthens Cognizant’s position in the market. Thirdera’s leading role in ServiceNow training and certifications, including Certified Master Architects and Certified Technical Architects, will create a combined group with over 2,400 specialists and 14,000 certifications – making it one of the largest and most highly accredited ServiceNow partners globally.

Jason Wojahn, CEO and Co-Founder of Thirdera, expressed excitement about leveraging Cognizant’s scale and resources to revolutionize client work environments and create substantial value. “We aim to transform our clients’ work environments, offering significant opportunities for professional growth and learning,” said Wojahn.

Cognizant’s Commitment to Building a Robust IT Consulting Future

Bill McDermott, chairman and CEO of ServiceNow, commended Cognizant’s decision, emphasizing the potential to build industry-leading GenAI solutions on the ServiceNow platform. “This acquisition puts Cognizant well on their way to building a $1B+ joint business that can accelerate value for our customers,” McDermott said.

The acquisition of Thirdera follows Cognizant’s continued expansion in the ServiceNow space, including the acquisition of ServiceNow consultancy Linium in 2021 and a strategic partnership to drive AI-driven automation announced in June 2023.

Closing and Future Prospects

The acquisition is expected to close in January 2024, subject to satisfaction of closing conditions. Financial details of the transaction have not been disclosed, but the merger is seen as a game-changer in the IT consulting industry, combining Cognizant’s extensive expertise with Thirdera’s innovative solutions in the ServiceNow platform.