Mastek partners with fulfillmenttools to enable D2X transformation

Mastek Limited said that it is joining forces with German software company fulfillmenttools for enabling direct to stakeholder (D2X) transformation for their joint clients.

The partnership will allow clients to provide excellent customer experience courtesy of a unified D2X process, which will integrate commerce with fulfilment, said the Indian software company.

Raman Sapra — President of Mastek Americas said: “A superior Direct to stakeholder experience requires an omni-channel front office integrated into the middle office thereby enabling real time stock visibility and distributed fulfilment.

“fulfillmenttools is a next generation platform in this space and we are excited to partner with them to enable our clients deliver a best in class experience for their clients.”

By combining a cloud-based distributed order management system with convenient, scalable and app-based in-store fulfillment solutions, fulfillmenttools is engaged in providing an integrated end-to-end platform solution for efficient omni-channel fulfillment. Its suite spans three modules — a distributed order management system (DOMS), in-store fulfilment, and shipping integration, which are said to be well suited for the retail fulfilment processes of the future.

All modules are offered from a single source, thereby resulting in seamless connection and flexibility for adapting to any of the requirements of retailers.

Linda Kuhr — Managing Director and Co-founder at fulfillmenttools said: “We are very excited to welcome Mastek to our growing network of international partners. We truly believe that together we can enable our clients to take their fulfillment to the next level by integrating a retailers store network with their digital commerce activities and thus delivering a superior omni-channel experience to end customers.”