Browsing Tag
CX Automation
3 posts
Can Zenvia’s CPaaS separation unlock higher valuation for its Customer Cloud platform?
Zenvia spins off its CPaaS unit to sharpen SaaS focus and boost margins. Learn what this means for growth, leadership, and investor outlook.
Verint to be taken private in $2bn Thoma Bravo deal as AI CX arms race intensifies
Verint to go private in $2B all-cash deal with Thoma Bravo, pairing its CX automation platform with Calabrio. Find out what this means for AI strategy and investors.
Verint bags contract to enhance CX automation for American bank
Verint, recognized globally as The CX Automation Company, has recently announced a significant achievement—a $4 million multi-year contract…