Browsing Tag
Business Process Outsourcing
6 posts
Capita plc (LON: CPI) posts 34% profit jump as AI-led BPO pivot gains traction, but free cash outflow and goodwill hit cloud 2025 recovery story
Capita plc (CPI) posts 34% adjusted profit jump in 2025 but reports a £129.6m operating loss. Here's what the numbers mean for the AI BPO story. Read more.
eClerx Q1 FY26 results: Can strong revenue growth offset margin pressures for investors?
eClerx’s Q1 FY26 revenue rose 17.7% YoY, but margins slipped QoQ. Find out if growth and cash flow strength can sustain investor confidence.
Capita plc reaffirms full-year forecast as agentic AI strategy shows early impact
Capita plc reaffirms FY25 outlook as agentic AI and cost savings reshape its operations—read the full performance breakdown and future forecast.
Selectsys expands AI capabilities with acquisition of Expert Insured, strengthening MGA solutions ecosystem
Selectsys has strengthened its position as a leading provider of business process outsourcing (BPO) and insurance technology solutions…
Is this the end of traditional BPO? Firstsource Solutions unveils game-changing model!
Firstsource Solutions Limited, a subsidiary of the RP-Sanjiv Goenka Group, has unveiled UnBPO, a significant step toward redefining…
AI revolution backfires: Why enterprises are regretting their automation investments
In a shocking revelation, customer satisfaction with technology providers has taken a nosedive over the past year, according…